Return & Refund Policy


Return Eligibility

You may return most new, unopened items within 30 days of delivery for a full refund. Items must be in their original packaging and condition.


Non-Returnable Items

Certain items are not eligible for return, including:

  • Opened or used goods.
  • Items not in their original condition
  • Custom or personalised orders


Return Process

To initiate a return, please contact our customer service team at with your order number and details about the product you would like to return. We will provide you with instructions on how to proceed.



Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7-10 business days, and a credit will automatically be applied to your original method of payment.


Return Shipping

Customers are responsible for return shipping costs. We recommend using a traceable shipping service or purchasing shipping insurance for items of high value.


Warranty Returns

If your item is defective and within the one-year warranty period, please contact us at for assistance. We will provide instructions for warranty returns and repairs.


Contact Us

For any questions regarding our return policy, please contact us at:

SingGo Tech Pte Ltd